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Kalamazoo Outdoor Gourmet Stainless Steel Products Warranty

The Kalamazoo Outdoor Gourmet Stainless Steel Products Warranty covers the replacement of parts for Kalamazoo 450 and 900 Series Grills (formerly Steadfast and Bread Breaker Series Grills), Sculpture Series Grills, Edo Grills, outdoor kitchen components and martini bars purchased from Kalamazoo Outdoor Gourmet or an authorized dealer under the terms and limitations listed below (I. through IV.). This warranty covers the listed parts against defects or failure under normal usage. In limited situations, and only at the discretion of Kalamazoo Outdoor Gourmet, repair labor or grill replacement may be included under warranty.

I. Limited Lifetime Warranty
All fabricated stainless steel components, including grill frame, hood, panels and burner box are warranted against structural deterioration and corrosion due to defects in materials and workmanship. Discoloration is a natural reaction of stainless steel to heat and is not covered.

Cast stainless steel Dragon Burners™ and other stainless steel burner system components are warranted against structural deterioration. Surface rust, oxidation and discoloration are not covered.

II. Limited Five-Year Warranty
All valves and non-stainless steel burners.

III. Limited One-Year Warranty
All other parts, including igniters, rotisserie motors, refrigerators, ice makers, wine coolers, plumbing fixtures and electronics.

IV. Limitations & Exclusions
Outdoor appliances manufactured by Perlick are covered by the Perlick Residential Products Warranty and are not included in the Kalamazoo Outdoor Gourmet Stainless Steel Products Warranty. The Kalamazoo Outdoor Gourmet Stainless Steel Products Warranty applies only to the original, registered owner and may not be transferred. This warranty shall not apply to damage resulting from abuse, accident, natural disaster, power surges or loss of electrical power to the product for any reason, alteration, improper installation, improper operation, or improper repair or service of the product.

This warranty does not apply to commercial usage.

Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty, breach of contract, or otherwise. This warranty is in lieu of all other warranties, expressed or implied, and all other obligations or liabilities related to the sale or use of Kalamazoo Grill products.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Damaged/defective parts or products covered under warranty must be returned to Kalamazoo Outdoor Gourmet at our request. You have the option to complete the parts exchange in one of two ways: You may request that we ship you the replacement part, for which you will be charged and then refunded once we receive the old part from you. Or you may ship us the old part, and we will then ship the replacement part at no Shipping charge. Charges for the old/replaced part are refunded to you at the same rate as is calculated for Kalamazoo Outdoor Gourmet to ship the new part.

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PLEASE NOTE:
The Kalamazoo Outdoor Gourmet Stainless Steel Products Warranty applies only to products from the Kalamazoo Outdoor Gourmet company. If your product was purchased prior to June of 2005, it is a Kalamazoo Grill company product.

Although the Kalamazoo Outdoor Gourmet warranty does not apply to products purchased prior to June, 2005, please call us at 1-800-868-1699 to discuss solutions to any problems you may be experiencing with your Kalamazoo Grill product.

PLEASE NOTE: Pedestal Series Grills have never been manufactured by Kalamazoo Outdoor Gourmet and are not included in the Kalamazoo Outdoor Gourmet Stainless Steel Products Warranty.

Pedestal Grills purchased from Kalamazoo Outdoor Gourmet or an Authorized Kalamazoo Outdoor Gourmet Dealer are covered by a 5-year limited warranty covering the grill body against structural deterioration, corrosion or failure due to defects in materials and workmanship. The stainless steel main burner, infrared rotisserie burner and electronic ignition are warranted for 1 year.

 

 

 

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Bringing Gourmet Lifestyles Outdoors Since 2006™   |   Call us at 1-800-868-1699